Epics - An epic is typically a very large user story, that is expected to take multiple sprints to complete. An epic is broken down into multiple stories, and is represented as an issue type in Jira. Stories - A story is a small body of work that represents a product requirement. Multiple stories can be used to make an epic. JIRA Service Desk (JSD) is designed to be an ITSM tool where your customers can raise service requests. JIRA Software (JSW) is an Agile Project Management and issue tracking system for development teams. The two address completely different scenarios. I am not sure how you have implemented JSD for digital marketing, but I am going to guess you Once you’ve logged in to your Jira account, navigate to the project in question and click the global Create button in the top toolbar. In the resulting window ( Figure A ), make sure to select In the sprint backlog teams often both put tasks to implement user stories and discovery tickets, directly or indirectly related to user stories. Benefits and pitfalls with Jira + Established and common. In fact, it is the most commonly used such tool (our research suggests that as much as 40% of PMs use Jira). + Very mature and stable. To generate a report: Navigate to the project you want to report on. From the project sidebar, select Reports. The reports overview page displays. Select a report from the overview or from the project sidebar to begin generating the report. View the list of reports below for more details of each report. Company-managed projects support multiple The idea of spikes is to try to accommodate additional work that was not foreseen at the start of the sprint or it is perhaps the result of wrong estimation on a user story. Therefore, if the team deems necessary to add more work, the spike will provide the additional estimation points needed to complete the work in a given sprint. 1. If you already have a new workflow and you want to apply on your existing project: 2. If you doesn't want to affect the current project then you need to make a copy of your existing workflow scheme or create new one and associate workflow with issue types and then use it. Go To Admin button (gear icon) > Issues > Workflow schemes , it will To clone an issue: Open an issue. Select ··· > Clone. Edit the Summary. Choose what to Include (if any). Select Clone. Keep in mind, the prefix Clone is automatically added to the Summary of a cloned issue. Your project admin can use Automation for Jira to remove the prefix in bulk. Learn more from our Community and see an example of the rule. After saving you need to give your automation a name & click on the ‘Turn it on’ button: Now when you create a new ticket in this project with a name that starts “New Starter:” sub-tasks 1. Automatic links. Whenever a Jira issue is mentioned in a Confluence page using the Jira Issue Macro, Jira will automatically create an issue link to that page for you. Specs to issues, knowledge base articles to support tickets, project outlines to tasks – you can easily access those pages, straight from Jira. 2. qrxB.